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Veteran Education Services
WEBSITE TERMS OF SERVICE
Effective September 8, 2026
1. Acceptance of Terms
These Website Terms of Service ("Terms") govern your use of knowyourvaclaim.com ("the Site"), owned and operated by me, the founder of KNOWYOURVACLAIM.COM. By visiting or using the Site, you agree to these Terms. If you do not agree, please do not use the Site. These Terms apply to all visitors, whether or not you become a paying client — client programs are additionally governed by a separate Fee Sheet & Service Agreement signed at the time of purchase.
2. Educational Purpose Only
The Site and its content are provided for general educational purposes about the VA disability claims process. I am not the U.S. Department of Veterans Affairs, not a Veterans Service Organization (VSO), and do not prepare, submit, or file VA claims, or represent visitors before VA or the Board of Veterans' Appeals. Nothing on the Site constitutes legal advice, medical advice, or a guarantee of any VA rating, decision, or outcome. See my VA Non-Affiliation Disclosure for further detail.
3. Eligibility
The Site is intended for adults. By using the Site, you represent that you are at least 18 years old or are using the Site with the involvement of a parent or guardian.
4. Intellectual Property
All content on the Site — including text, graphics, logos, guides, and educational materials — is owned by me or licensed to me, and is protected by copyright and other intellectual property laws. You may view and download content for your personal, non-commercial use. You may not copy, reproduce, distribute, or create derivative works from Site content for commercial purposes without my written permission.
5. User Conduct
When using the Site, you agree not to:
● Use the Site for any unlawful purpose
● Attempt to gain unauthorized access to the Site or its systems
● Copy, scrape, or republish Site content without permission
● Impersonate any person or misrepresent your affiliation with any person or entity
6. Third-Party Links
The Site may link to third-party websites, such as va.gov or VSO directories, for your convenience. I do not control and am not responsible for the content, accuracy, or practices of any third-party site. Linking to a third-party site does not imply endorsement.
7. No Warranty
The Site and its content are provided "as is" without warranties of any kind, express or implied. I do not warrant that the Site will be error-free, uninterrupted, or that any information is complete, current, or accurate. VA forms, terminology, and processes change over time, and you should always verify current requirements directly with VA.
8. Limitation of Liability
To the fullest extent permitted by law, I am not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site, including reliance on any information found on it. Your use of the Site is at your own risk.
9. Changes to the Site and Terms
I may update, modify, or discontinue any part of the Site, and may revise these Terms from time to time. The "Effective" date at the top will reflect the most recent revision. Continued use of the Site after changes means you accept the updated Terms.
10. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.
11. Contact Me
Questions about these Terms can be directed to:
Email: frediastubbs@knowyourvaclaim.com
Website: knowyourvaclaim.com
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Veteran Education Services
PRIVACY POLICY
Effective September 8, 2026
1. Introduction
KNOWYOURVACLAIM.COM ("I," "me," "my") respects your privacy. This Privacy Policy explains what information I collect through my website and client forms, how I use it, and the choices you have. By using my website or services, you agree to the practices described here.
2. Information I Collect
I may collect the following information when you contact me, book a session, or complete an intake form:
● Contact information: name, phone number, email address, mailing address
● Service background you choose to share: branch of service, dates of service, MOS/rate/AFSC, general claim status, and general topics you'd like education on
● Payment information processed through my third-party payment provider (I do not store full card or bank account numbers)
● Website usage data collected automatically by my hosting platform (Squarespace), such as browser type, device type, and general location, typically through cookies or similar technologies
I do not ask for or knowingly collect Social Security numbers, VA file numbers, medical records, or other sensitive identifying information. If you share such information with me voluntarily (for example, in an email), I will handle it confidentially but encourage you not to send sensitive identifiers to me.
3. How I Use Your Information
● To respond to inquiries and schedule sessions
● To deliver the educational services, guides, and materials you've purchased
● To send appointment reminders, receipts, and service-related communications
● To improve my website and educational offerings
● To send occasional newsletters or updates, only if you opt in, with an unsubscribe option in every email
4. How I Share Your Information
I do not sell, rent, or trade your personal information. I may share limited information with:
● Service providers who support my business operations (e.g., website hosting, payment processing, scheduling software), solely to perform those functions
● Legal or government authorities, only if required by law or to protect my legal rights
I do not share your information with the U.S. Department of Veterans Affairs or any third party for purposes of your VA claim, since I do not file or manage claims on your behalf.
5. Data Security & Retention
I take reasonable steps to protect your information, including relying on my hosting and payment providers' security measures. No method of transmission or storage is 100% secure. I retain client information only as long as needed to provide services and meet recordkeeping or legal obligations, after which it is deleted or securely destroyed.
6. Cookies & Website Analytics
My website, hosted on Squarespace, may use cookies and similar technologies to understand site traffic and improve user experience. You can control cookies through your browser settings; disabling cookies may affect some site features.
7. Your Choices & Rights
● You may ask me to correct or update your contact information at any time
● You may unsubscribe from marketing emails using the link in any email
● You may request that I delete your contact information, subject to any records I'm required to keep
8. Children's Privacy
My services are intended for adults, including veterans, service members, and their family members. I do not knowingly collect information from children under 13.
9. Changes to This Policy
I may update this Privacy Policy from time to time. The "Effective" date at the top will reflect the most recent revision. Continued use of my website or services after changes means you accept the updated policy.
10. Contact Me
Questions about this Privacy Policy or your information can be directed to:
Email: frediastubbs@knowyourvaclaim.com
Website: knowyourvaclaim.com
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Veteran Education Services
VA NON-AFFILIATION DISCLOSURE
Please read before engaging my services
1. Independent, Private Business
KNOWYOURVACLAIM.COM is an independently owned and operated private education business. It is not a part of, sponsored by, endorsed by, or affiliated with the U.S. Department of Veterans Affairs (VA), any other federal or state government agency, or any Veterans Service Organization (VSO).
2. No Official Status
By engaging with KNOWYOURVACLAIM.COM, you acknowledge and understand that:
● KNOWYOURVACLAIM.COM is not the U.S. Department of Veterans Affairs and does not speak on behalf of VA.
● KNOWYOURVACLAIM.COM is not a VA-recognized Veterans Service Organization (VSO).
● The founder's use of the word "VA" in educational materials, the business name, or session content refers to the Department of Veterans Affairs as a subject of instruction only, and does not imply any official relationship, partnership, contract, or endorsement.
● Nothing on my website, in my materials, or in our sessions should be understood as an official VA communication, ruling, or determination.
3. Educational Purpose Only
Services provided by KNOWYOURVACLAIM.COM are educational in nature. I do not prepare, submit, or file VA disability claims on behalf of clients, and I do not represent clients before VA or the Board of Veterans' Appeals. Under 38 CFR Part 14, only VA-accredited attorneys, claims agents, and VSO representatives are authorized to provide that type of direct claims assistance.
4. Where to Find Official VA Information and Accredited Representation
For official VA claims information, forms, and status updates, veterans should visit va.gov or contact VA directly. For free or fee-based accredited claims representation, veterans can search the VA's accredited representative database at va.gov or contact a local Veterans Service Organization.
5. Acknowledgment
By using my website, purchasing a program, or attending a session, you acknowledge that you have read and understood this disclosure and understand that KNOWYOURVACLAIM.COM is an independent educational business, not a government entity or accredited claims representative.